Opinion

Banner Staff Sounds Off on CSI Bureaucracy

By Victoria Priola

I found out days before Spring break that I needed six additional credits to graduate, when I was slated to end in June for good. I was already enrolled in 12 credits, and all of a sudden had to pull additional credits out of thin air. Poof.

Distraught, I ran to the Registrar to see the auditor that worked on my graduation application.

I’ve never had a more terrible, horrible experience at the Registrar, even when I was pissed that I was not informed of my credit deficiency until the end of the semester.

I spoke with a woman named Veronica DiMeglio, who calmed me down and walked me through my options to graduate on time. She assured me that “everything will be okay,” and suggested I take two additional work studies that coincide with my existing classes and extracurricular activity this semester, when she could’ve just said “piss off” and leave it at that.

When I spoke to members of the Media Culture department, they couldn’t tell me why I was missing the credits either.

The problem does not lie solely with the registrar, and not just with the department.

It’s the communication, or lack thereof, that creates problems and confusion leaving students to throw tantrums at anyone that will listen.

I think there should be a disclaimer on the CSI Degree Audit that says the “credit applied” number includes the credits students are taking that current semester.

My fault lied in believing the credits that I was currently enrolled in, were not added to that total yet.

The only reason I found out about the situation I was in, was because I was on top of it from the day I applied for the degree. I’ve taken two trips to the graduation office and reached out to the auditors that worked on my file.

Granted, there are situations where even those who are well-prepared get royally screwed, but saying it’s all the offices’ fault is simply unfair.

Although I took all the courses I needed to, I was short on credits–which in reality is on me, not the office workers.

It’s not all the student’s fault either, and it is not impossible to believe that office workers might think those that come to the office with these problems are seen as “irresponsible.”

It’s also pretty easy to see the students as the victims in this situation, being that we’re the paying customers of the college.

Being nice to the people working on the future of your college career is highly recommended. Just don’t be a jerk to them.

By Briana Delbuono

It’s the end of the semester and you are running around trying to register for classes, but you’re getting the run around from what seems like every department you are directed too.

You aren’t alone.

Nine times out of ten, if you have a conversation with just about any student on campus, they will have a story to tell about how CSI dropped the ball for whatever reason.

I’m sure I am not the only person to complain about the administration at CSI.

I am not here to drag on and on about it, but simply to offer advice as to how I feel it could run smoother.

There needs to be more communication within the departments — specifically the registrar and the academic departments.

For example, all faculty should have the ability to view students’ classes that they have taken and all the credits they have accumulated available at all times. But this isn’t the case.

This issue became apparent to me when I tried to register for classes this semester.

I was given the run around, as per usual, and ended up having to meet with several different people to figure out what was actually going on with my classes for next semester.

I feel if they revamped CUNY Portal and made conscious adjustments to their systems, and gave up their default answers of passing the blame so that the students seek help elsewhere just do that they don’t have to be bothered, there would be a lot less confusion and a lot more happy students.

By Kenny Velez

So basically, my beef with the Bursar is more directed at the Financial Aid office. Okay, most of it was my fault for not applying for Financial Aid until the end of my first semester at CSI, but some of it is the fault of the Financial Aid office.

When I first applied for Financial Aid at the end of my first semester, I had no idea how difficult the entire process was.

Now, I’ve been owing money to CSI ever since–great, just what they want to happen.

During the Fall Semester, I kept getting letters from the Financial Aid office saying that I owe money to the school.

Every time I got to the Financial Aid office, they said it was nothing (of course).

This semester, my mom had to come up to BURSAR to pay my tuition in person, TWICE.

The most recent incident was a few weeks ago and it was beyond frustrating.

Trust me.

The worst part about it is that it wasn’t the first time that my mom had to come up to BURSAR and pay my tuition.

Honestly, I feel that it will happen a few more times over my next few years at CSI.

Seems to be the pattern here.

Compared to other students at CSI, I don’t think I have much beef with Bursar besides this situation where they gave me the typical CSI run-around.

Most of the complaints I have with Bursar and Financial Aid, is, yes, my own fault.

I didn’t know what I was doing at the time I applied for colleges, and I didn’t know about Financial Aid.

However, shouldn’t administration be more willing to you know, help the students.

I only filled out Financial Aid because I had no way of paying for college otherwise.

Where is the “lend a helping hand” notion that is expected by the students to display, yet administration does not.

I am someone who is entirely unfamiliar with applying for Financial Aid, and the fact that at the end of every spring semester you must reapply, it gets kind of annoying and troublesome.

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